IELTS listening · Cambridge 15 · Academic Listening Test 4

Customer Satisfaction Survey

Practice Customer Satisfaction Survey from Cambridge 15 · Academic Listening Test 4. Try free questions and unlock the complete IELTS practice experience.

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Section 1

Section 1

Customer Satisfaction Survey

Preview

Questions 1–10

Complete the notes below. Write ONE WORD AND/OR A NUMBER for each answer.

1.Occupation:

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Answers & explanations

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10 answers3 explanations open
  1. 1

    journalist

    The speaker explicitly identifies her profession as a journalist.

  2. 2

    shopping

    Although she mentions she sometimes comes for work, she specifies that today's visit was for shopping.

  3. 3

    Staunfirth

    The name is Staunfirth, confirmed by the spelling provided in the transcript.

  4. 4

    return

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  5. 5

    23.70

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  6. 6

    online

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  7. 7

    delay

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  8. 8

    information

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  9. 9

    platform / platforms

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  10. 10

    parking

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Understand why, not only what.

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