IELTS listening · Listening Test 5
A telephone conversation between a customer and an overseas shipping agent
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Section 1
Section 1
A telephone conversation between a customer and an overseas shipping agent
Questions 1–8
Complete the form below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
1.Name: Tim ___
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Answers & explanations
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- 1
Lafferty
Answer only
- 2
Abbeyfield
Answer only
- 3
BR89P3
Answer only
- 4
1.25 m
Answer only
- 5
1.2 m
Answer only
- 6
Stationery
Answer only
- 7
Music albums
Answer only
- 8
3000
Answer only
- 9
B
The agent explicitly states they recommend the 'standard' rate, making option B correct.
- 10
B
The customer explicitly chooses 'home delivery' over picking it up at the port or having it sent to an office.
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